articleJournal of Travel ResearchAug 3, 2017Closed access

The Impact of Memorable Tourism Experiences on Loyalty Behaviors: The Mediating Effects of Destination Image and Satisfaction

Sun Yat-sen University

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Abstract

The current study develops a theoretical model of the effect of memorable tourism experiences (MTEs) on behavioral intentions by examining the structural relationships between destination image (DI), tourist satisfaction, revisit intention, and word-of-mouth (WOM) publicity. The results show that MTEs influence future behavioral intentions both directly and indirectly through DI and tourist satisfaction. Moreover, MTEs are found to be the most influential determinant of behavioral intentions. Thus, the results challenge those practitioners and researchers who perceive visitor satisfaction to be the most important indicator of destination performance. Theoretical and managerial implications are discussed based…

Citation impact

624
total citations
FWCI
77.45
Percentile
100%
References
119
Citations per year

Authors

1

Topics & keywords

Keywords
  • Destination image
  • Tourism
  • Visitor pattern
  • Publicity
  • Psychology
  • Loyalty
  • Advertising
  • Social psychology
UN Sustainable Development Goals
  • Decent work and economic growth
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