Resilience in the Workplace: A Multilevel Review and Synthesis

In an increasingly dynamic business environment, the concept of resilience is fundamental to understanding how employees successfully handle adversity. Yet, the operationalisation of the concept, the factors which lead to its development, and how and why it influences outcomes of interest to organisations are issues still under debate in the literature. In this article, we address these debates by undertaking a critical review of research on resilience in the workplace at both the individual and team levels. We pinpoint different conceptualisations of resilience and highlight how resilience has been measured in extant quantitative work. Further, we provide a systematic literature review of empirical work on…