Conducting Online Surveys
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Abstract
There is an established methodology for conducting survey research that aims to ensure rigorous research and robust outputs. With the advent of easy-to-use online survey platforms, however, the quality of survey studies has declined. This article summarizes the pros and cons of online surveys and emphasizes the key principles of survey research, for example questionnaire validation and sample selection. Numerous texts are available to guide researchers in conducting robust survey research online, however this is neither a quick nor easy undertaking. While online survey websites and software are useful for assisting in questionnaire design and delivery, they can also introduce sources of bias. Researchers…
Citation impact
471
total citations
- FWCI
- 87.75
- Percentile
- 100%
- References
- 19
Citations per year
Authors
1Topics & keywords
Keywords
- Online research methods
- Survey research
- Computer science
- Computer-assisted web interviewing
- Survey methodology
- Rigour
- Data science
- Quality (philosophy)
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