Tourism information technology

Abstract This book offers a comprehensive outlook of how information technology (IT) has been and should be implemented in the travel and tourism industry, the challenges associated with the implementation of information technology and the impacts generated from this implementation. The content in this third edition has been revised significantly to reflect the latest developments in technological innovations relevant to the industry and supported by findings from the most recent interdisciplinary research in tourism and information technology. This third edition follows the structure and format of the previous edition but includes updates, expanded content, new industry insights, research insights and case…