articleBusiness Process Management JournalMay 12, 2020Closed access

Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects

Catholic University of Central Africa · TBS Education

Indexed incrossref

Abstract

Purpose The main purpose of our study is to analyze the influence of Artificial Intelligence (AI) on firm performance, notably by building on the business value of AI-based transformation projects. This study was conducted using a four-step sequential approach: (1) analysis of AI and AI concepts/technologies; (2) in-depth exploration of case studies from a great number of industrial sectors; (3) data collection from the databases (websites) of AI-based solution providers; and (4) a review of AI literature to identify their impact on the performance of organizations while highlighting the business value of AI-enabled projects transformation within organizations. Design/methodology/approach This study has called…

Citation impact

1,116
total citations
FWCI
54.75
Percentile
100%
References
86
Citations per year

Authors

4

Topics & keywords

Keywords
  • Computer science
  • IBM
  • Knowledge management
  • Business intelligence
  • Business value
  • Process (computing)
  • Value (mathematics)
  • Artificial intelligence
No related works found for this paper.