articleTechnology in SocietyMay 30, 2020Closed access

Understanding the attitude and intention to use smartphone chatbots for shopping

DKDharun Kasilingam

Mudra Institute of Communications Ahmedabad

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Abstract

No abstract available for this paper.

Citation impact

610
total citations
FWCI
124.63
Percentile
100%
References
156
Citations per year

Authors

1

Topics & keywords

Topics
Keywords
  • Moderation
  • Chatbot
  • Psychology
  • Mediation
  • Structural equation modeling
  • Technology acceptance model
  • Usability
  • Social psychology
UN Sustainable Development Goals
  • Gender equality
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