articleEuropean Journal of Information SystemsMay 3, 2020GREEN OA

What drives unverified information sharing and cyberchondria during the COVID-19 pandemic?

SLSamuli LaatoAKA. K. M. Najmul IslamMNMuhammad Nazrul IslamEWEoin Whelan

University of Turku · Lappeenranta-Lahti University of Technology · +1 more institution

Indexed inarxivcrossref

Abstract

The World Health Organisation has emphasised that misinformation – spreading rapidly through social media – poses a serious threat to the COVID-19 response. Drawing from theories of health perception and cognitive load, we develop and test a research model hypothesising why people share unverified COVID-19 information through social media. Our findings suggest a person’s trust in online information and perceived information overload are strong predictors of unverified information sharing. Furthermore, these factors, along with a person’s perceived COVID-19 severity and vulnerability influence cyberchondria. Females were significantly more likely to suffer from cyberchondria, with males more likely to share…

Citation impact

498
total citations
FWCI
124.82
Percentile
100%
References
63
Citations per year

Authors

4
  • SL
    Samuli Laato

    University of Turku

  • AK
    A. K. M. Najmul Islam

    University of Turku, Lappeenranta-Lahti University of Technology

  • MN
    Muhammad Nazrul Islam
  • EW
    Eoin WhelanCorresponding

    Ollscoil na Gaillimhe – University of Galway

Topics & keywords

Keywords
  • Misinformation
  • Information overload
  • Skepticism
  • Social media
  • Perception
  • Information sharing
  • Vulnerability (computing)
  • Health information
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