Patient Satisfaction With Telemedicine During the COVID-19 Pandemic: Retrospective Cohort Study
Cornell University · Weill Cornell Medicine
Indexed incrossrefdoajpubmed
Abstract
Background
New York City was the international epicenter of the COVID-19 pandemic. Health care providers responded by rapidly transitioning from in-person to video consultations. Telemedicine (ie, video visits) is a potentially disruptive innovation; however, little is known about patient satisfaction with this emerging alternative to the traditional clinical encounter.
Objective
This study aimed to determine if patient satisfaction differs between video and in-person visits.
Citation impact
475
total citations
- FWCI
- 65.98
- Percentile
- 100%
- References
- 41
Citations per year
Authors
7Topics & keywords
Topics
Keywords
- Medicine
- Telemedicine
- Coronavirus disease 2019 (COVID-19)
- Retrospective cohort study
- Pandemic
- Patient satisfaction
- Cohort
- Health care
UN Sustainable Development Goals
- Good health and well-being
No related works found for this paper.