Last-mile delivery concepts: a survey from an operational research perspective

Abstract In the wake of e-commerce and its successful diffusion in most commercial activities, last-mile distribution causes more and more trouble in urban areas all around the globe. Growing parcel volumes to be delivered toward customer homes increase the number of delivery vans entering the city centers and thus add to congestion, pollution, and negative health impact. Therefore, it is anything but surprising that in recent years many novel delivery concepts on the last mile have been innovated. Among the most prominent are unmanned aerial vehicles (drones) and autonomous delivery robots taking over parcel delivery. This paper surveys established and novel last-mile concepts and puts special emphasis on the…

• FJ
  Friedrich-Schiller-Universität Jena