reviewJournal of Management StudiesSep 27, 2020HYBRID OA

A Systematic Review of the Literature on Digital Transformation: Insights and Implications for Strategy and Organizational Change

University of Kassel · Universidade Católica Portuguesa · +1 more institution

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Abstract

Abstract In this article we provide a systematic review of the extensive yet diverse and fragmented literature on digital transformation (DT), with the goal of clarifying boundary conditions to investigate the phenomenon from the perspective of organizational change. On the basis of 279 articles, we provide a multi‐dimensional framework synthesizing what is known about DT and discern two important thematical patterns: DT is moving firms to malleable organizational designs that enable continuous adaptation, and this move is embedded in and driven by digital business ecosystems. From these two patterns, we derive four perspectives on the phenomenon of DT: technology impact, compartmentalized adaptation, systemic…

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2,129
total citations
FWCI
162.86
Percentile
100%
References
205
Citations per year

Authors

4

Topics & keywords

Keywords
  • Phenomenon
  • Digital transformation
  • Adaptation (eye)
  • Knowledge management
  • Organizational change
  • Perspective (graphical)
  • Systematic review
  • Transformation (genetics)
UN Sustainable Development Goals
  • Life in Land
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