articleTechnological Forecasting and Social ChangeOct 17, 2020HYBRID OA

Artificial intelligence and innovation management: A review, framework, and research agenda✰

University of St.Gallen · Hanken School of Economics · +3 more institutions

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Abstract

Artificial Intelligence (AI) reshapes companies and how innovation management is organized. Consistent with rapid technological development and the replacement of human organization, AI may indeed compel management to rethink a company's entire innovation process. In response, we review and explore the implications for future innovation management. Using ideas from the Carnegie School and the behavioral theory of the firm, we review the implications for innovation management of AI technologies and machine learning-based AI systems. We outline a framework showing the extent to which AI can replace humans and explain what is important to consider in making the transformation to the digital organization of…

Citation impact

936
total citations
FWCI
70.35
Percentile
100%
References
90
Citations per year

Authors

4

Topics & keywords

Keywords
  • Knowledge management
  • Innovation management
  • Process (computing)
  • Innovation process
  • Digital transformation
  • Technology management
  • Computer science
  • Business
UN Sustainable Development Goals
  • Industry, innovation and infrastructure
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