bookMar 1, 2004Closed access

Service Management

JAJames A. Fitzsimmons

Abstract

No abstract available for this paper.

Citation impact

705
total citations
FWCI
35.47
Percentile
100%
References
0
Citations per year

Authors

1

Topics & keywords

Topics
Keywords
  • Business
  • Service (business)
  • Process management
  • Computer science
  • Marketing
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