articleJournal of Business EthicsJun 3, 2022GREEN OA

The Impact of Perceived Greenwashing on Customer Satisfaction and the Contingent Role of Capability Reputation

IIIoannis IoannouGIGeorge I. KassinisGPGiorgos Papagiannakis

London Business School · University of Cyprus · +1 more institution

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

240
total citations
FWCI
36.19
Percentile
100%
References
83
Citations per year

Authors

3

Topics & keywords

Topics
Keywords
  • Greenwashing
  • Hypocrisy
  • Reputation
  • Marketing
  • Business
  • Customer satisfaction
  • Business ethics
  • Index (typography)
UN Sustainable Development Goals
  • Industry, innovation and infrastructure
No related works found for this paper.