The role of digital marketing channels on consumer buying decisions through eWOM in the Jordanian markets

Hashemite University · University of Jordan · +3 more institutions

Indexed incrossrefdoaj

Abstract

As a result of the advanced technological development, the businesses operations have been involved within modern marketing activities to promote their products and services. This study highlights the role of key various digital marketing channels. The study addressed the role of digital marketing channels by using some applications (such as online advertising, social media, emails marketing, and websites search engine) to be examined on the consumer buying decisions with a mediating effect of the eWOM. A quantitative research approach was used to achieve study objectives and examine the hypothesized research framework by using a customized survey questionnaire in the retailing sector. A total of 255 valid…

Citation impact

241
total citations
FWCI
32.60
Percentile
100%
References
1
Citations per year

Authors

6

Topics & keywords

Keywords
  • Digital marketing
  • Business
  • Marketing
  • Key (lock)
  • Marketing research
  • Social media
  • GRASP
  • Advertising
UN Sustainable Development Goals
  • Industry, innovation and infrastructure
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