reviewACM Computing SurveysJan 31, 2023HYBRID OA

A Survey on Measuring Cognitive Workload in Human-Computer Interaction

TKThomas KoschJKJakob KarolusJZJohannes ZagermannHRHarald ReitererASAlbrecht Schmidt

German Research Centre for Artificial Intelligence · University of Konstanz · +3 more institutions

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Abstract

The ever-increasing number of computing devices around us results in more and more systems competing for our attention, making cognitive workload a crucial factor for the user experience of human-computer interfaces. Research in Human-Computer Interaction (HCI) has used various metrics to determine users’ mental demands. However, there needs to be a systematic way to choose an appropriate and effective measure for cognitive workload in experimental setups, posing a challenge to their reproducibility. We present a literature survey of past and current metrics for cognitive workload used throughout HCI literature to address this challenge. By initially exploring what cognitive workload resembles in the HCI…

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232
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FWCI
121.94
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100%
References
259
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Authors

6

Topics & keywords

Topics
Keywords
  • Workload
  • Computer science
  • Context (archaeology)
  • Human–computer interaction
  • Cognition
  • Categorization
  • Data science
  • Artificial intelligence
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