reviewHeliyonFeb 21, 2023GOLD OA

Sustainable digital transformation in small and medium enterprises (SMEs): A review on performance

ICIsotília Costa MeloGAGeandra Alves QueirozPNPaulo Nocera AlvesTBThales Botelho de SousaWFWilfredo F. Yushimito

Universidad Católica del Norte · Universidade do Estado de Minas Gerais · +4 more institutions

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Abstract

Small and medium enterprises (SMEs) are responsible for 90% of all business and 50% of employment globally, mostly female jobs. Therefore, measuring SMEs' performance under the digital transformation (DT) through methods that encompass sustainability represents an essential tool for reducing poverty and gender inequality (United Nations Sustainable Development Goals). We aimed to describe and analyze the state-of-art performance evaluations of digital transformation in SMEs, mainly focusing on performance measurement. Also, we aimed to determine whether the tools encompass the three pillars of sustainability (environmental, social, and economic). Through a systematic literature review (SLR), a search on Web of…

Citation impact

191
total citations
FWCI
77.65
Percentile
100%
References
71
Citations per year

Authors

6

Topics & keywords

Topics
Keywords
  • Digital transformation
  • Small and medium-sized enterprises
  • Transformation (genetics)
  • Business
  • Industrial organization
  • Small to medium enterprises
  • Knowledge management
  • Sustainable development
UN Sustainable Development Goals
  • No poverty
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