articleJournal of Knowledge ManagementApr 6, 2023Closed access

The human capital management perspective on quiet quitting: recommendations for employees, managers, and national policymakers

Ontario Tech University

Indexed incrossref

Abstract

Purpose The purpose of this Real Impact Viewpoint Article is to analyze the quiet quitting phenomenon from the human capital management perspective. Design/methodology/approach The methods comprise the analysis of 672 TikTok comments, the use of secondary data and literature review. Findings Quiet quitting is a mindset in which employees deliberately limit work activities to their job description, meet yet not exceed the preestablished expectations, never volunteer for additional tasks and do all this to merely maintain their current employment status while prioritizing their well-being over organizational goals. Employees quiet quit due to poor extrinsic motivation, burnout and grudges against their managers…

Citation impact

190
total citations
FWCI
156.23
Percentile
100%
References
46
Citations per year

Authors

1

Topics & keywords

Keywords
  • QUIET
  • Burnout
  • Business
  • Public relations
  • Human resource management
  • Human capital
  • Perspective (graphical)
  • Value (mathematics)
UN Sustainable Development Goals
  • Decent work and economic growth
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