reviewInternet of Things and Cyber-Physical SystemsJan 1, 2023DIAMOND OA

ChatGPT: A comprehensive review on background, applications, key challenges, bias, ethics, limitations and future scope

Sikkim University

Indexed incrossrefdoaj

Abstract

In recent years, artificial intelligence (AI) and machine learning have been transforming the landscape of scientific research. Out of which, the chatbot technology has experienced tremendous advancements in recent years, especially with ChatGPT emerging as a notable AI language model. This comprehensive review delves into the background, applications, key challenges, and future directions of ChatGPT. We begin by exploring its origins, development, and underlying technology, before examining its wide-ranging applications across industries such as customer service, healthcare, and education. We also highlight the critical challenges that ChatGPT faces, including ethical concerns, data biases, and safety issues,…

Citation impact

2,333
total citations
FWCI
84.33
Percentile
100%
References
227
Citations per year

Authors

1

Topics & keywords

Keywords
  • Scope (computer science)
  • Engineering ethics
  • Data science
  • Computer science
  • Knowledge management
  • Management science
  • Engineering
UN Sustainable Development Goals
  • Industry, innovation and infrastructure
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