An Overview of Chatbot-Based Mobile Mental Health Apps: Insights From App Description and User Reviews
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Abstract
Background
Chatbots are an emerging technology that show potential for mental health care apps to enable effective and practical evidence-based therapies. As this technology is still relatively new, little is known about recently developed apps and their characteristics and effectiveness.
Objective
In this study, we aimed to provide an overview of the commercially available popular mental health chatbots and how they are perceived by users.
Citation impact
341
total citations
- FWCI
- 61.44
- Percentile
- 100%
- References
- 74
Citations per year
Authors
2Topics & keywords
Topics
Keywords
- Chatbot
- Internet privacy
- Mental health
- Variety (cybernetics)
- mHealth
- Mobile apps
- World Wide Web
- Computer science
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