The key role of innovation and organizational resilience in improving business performance: A mixed-methods approach
Universidad de Málaga · Universidad de Granada
Abstract
An uncertain and complex economic environment requires companies to act quickly and reinvent their business strategies. Innovation has emerged as a strategic imperative to adapt to market changes and remain competitive, while resilience has gained attention as essential for organizations to respond successfully to external environmental pressures. Despite these strategic factors’ importance in unstable environments, little empirical research has analyzed them. Drawing on dynamic capabilities’ theory, our study examines the role of service innovation and organizational resilience in enhancing business performance using a sequential two-stage mixed-methods approach. First, a quantitative study was conducted to…
Citation impact
- FWCI
- 123.58
- Percentile
- 100%
- References
- 137
Authors
3Topics & keywords
- Resilience (materials science)
- Knowledge management
- Competitive advantage
- Business
- Leverage (statistics)
- Dynamic capabilities
- Structural equation modeling
- Process management