THE ROLE OF AI IN MARKETING PERSONALIZATION: A THEORETICAL EXPLORATION OF CONSUMER ENGAGEMENT STRATEGIES

Duke University · Hamilton Medical Research Group

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Abstract

This paper explores the transformative potential of Artificial Intelligence (AI) in personalizing marketing strategies. It delves into the theoretical underpinnings of consumer engagement sand investigates how AI can be leveraged to develop targeted and relevant marketing experiences. AI can personalize messages based on consumer behavior and demographics, influencing the processing route and maximizing engagement. This theory explores the use of game mechanics to motivate and engage users. AI can personalize gamified marketing experiences, tailoring rewards and challenges to individual consumer preferences, driving deeper engagement. Algorithms can analyze vast amounts of customer data to predict individual…

Citation impact

220
total citations
FWCI
222.58
Percentile
100%
References
47
Citations per year

Authors

4

Topics & keywords

Keywords
  • Personalization
  • Customer engagement
  • Marketing
  • Business
  • Psychology
  • Computer science
  • World Wide Web
  • Social media
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