Developing trustworthy artificial intelligence: insights from research on interpersonal, human-automation, and human-AI trust
Institute of Psychology, Chinese Academy of Sciences · University of Chinese Academy of Sciences
Abstract
The rapid advancement of artificial intelligence (AI) has impacted society in many aspects. Alongside this progress, concerns such as privacy violation, discriminatory bias, and safety risks have also surfaced, highlighting the need for the development of ethical, responsible, and socially beneficial AI. In response, the concept of trustworthy AI has gained prominence, and several guidelines for developing trustworthy AI have been proposed. Against this background, we demonstrate the significance of psychological research in identifying factors that contribute to the formation of trust in AI. Specifically, we review research findings on interpersonal, human-automation, and human-AI trust from the perspective…
Citation impact
- FWCI
- 60.23
- Percentile
- 100%
- References
- 123
Authors
4- YLYugang Li
Institute of Psychology, Chinese Academy of Sciences, University of Chinese Academy of Sciences
- BWBaizhou Wu
Institute of Psychology, Chinese Academy of Sciences, University of Chinese Academy of Sciences
- YHYuqi Huang
Institute of Psychology, Chinese Academy of Sciences, University of Chinese Academy of Sciences
- SLShenghua LuanCorresponding
Institute of Psychology, Chinese Academy of Sciences, University of Chinese Academy of Sciences
Topics & keywords
- Interpersonal communication
- Trustworthiness
- Context (archaeology)
- Psychology
- Automation
- Perspective (graphical)
- Knowledge management
- Deception