articleAustralasian Marketing Journal (AMJ)Jul 25, 2024HYBRID OA

What Is Qualitative Research? An Overview and Guidelines

Swinburne University of Technology · Sunway University · +1 more institution

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Abstract

This guide explains the focus, rigor, and relevance of qualitative research, highlighting its role in dissecting complex social phenomena and providing in-depth, human-centered insights. The guide also examines the rationale for employing qualitative methods, underscoring their critical importance. An exploration of the methodology’s strengths, such as its ability to offer contextual depth and holistic perspectives, is juxtaposed against challenges like constrained generalizability and potential researcher bias, accompanied by practical mitigation strategies. Covering a spectrum of qualitative approaches, including grounded theory, phenomenology, ethnography, action research, and general inquiry, the guide…

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