reviewHuman Behavior and Emerging TechnologiesJan 1, 2024GOLD OA

Leveraging Big Data Analytics for Understanding Consumer Behavior in Digital Marketing: A Systematic Review

Computer Technology Institute and Press “DIOPHANTUS” · University of Patras

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Abstract

The integration of big data analytics in digital marketing has fundamentally transformed how organizations understand and influence consumer behavior. This systematic review explores the potential of big data to offer deep insights into consumer preferences and behaviors. The current literature on big data and consumer behavior showcases its potential in enhancing marketing and customer experiences. However, significant gaps exist, such as longitudinal studies on how continuous big data–driven personalization affects consumer trust and loyalty over time. Addressing these gaps will advance academic understanding and offer practical insights for optimizing marketing strategies and improving customer experiences…

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