Human-AI collaboration is not very collaborative yet: a taxonomy of interaction patterns in AI-assisted decision making from a systematic review
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Abstract
Leveraging Artificial Intelligence (AI) in decision support systems has disproportionately focused on technological advancements, often overlooking the alignment between algorithmic outputs and human expectations. A human-centered perspective attempts to alleviate this concern by designing AI solutions for seamless integration with existing processes. Determining what information AI should provide to aid humans is vital, a concept underscored by explainable AI's efforts to justify AI predictions. However, how the information is presented, e.g., the sequence of recommendations and solicitation of interpretations, is equally crucial as complex interactions may emerge between humans and AI. While empirical…
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Keywords
- Taxonomy (biology)
- Data science
- Computer science
- Management science
- Psychology
- Knowledge management
- Engineering
- Biology
UN Sustainable Development Goals
- Peace, Justice and strong institutions
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