Managing with Artificial Intelligence: An Integrative Framework

Managing with artificial intelligence (AI) refers to humans’ interaction with algorithms performing managerial tasks in organizations. Two literatures exploring this interaction—human-AI collaboration (HAIC) and algorithmic management (AM)—have focused on distinct managerial tasks: while HAIC examines executive decision-making, AM focuses on managerial control. This article presents a review of both literatures to identify opportunities for integration and advancement. We observe that HAIC’s and AM’s micro-level emphases on different managerial tasks have resulted in diverging conceptualizations of context, agency, interaction, and outcome. Adopting a more encompassing systems lens, we unveil previously…