articleJournal of MarketingJan 13, 2025Closed access

Lower Artificial Intelligence Literacy Predicts Greater AI Receptivity

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Abstract

As artificial intelligence (AI) transforms society, understanding factors that influence AI receptivity is increasingly important. The current research investigates which types of consumers have greater AI receptivity. Contrary to expectations revealed in four surveys, cross-country data and six additional studies find that people with lower AI literacy are typically more receptive to AI. This lower literacy–greater receptivity link is not explained by differences in perceptions of AI's capability, ethicality, or feared impact on humanity. Instead, this link occurs because people with lower AI literacy are more likely to perceive AI as magical and experience feelings of awe in the face of AI's execution of…

Citation impact

99
total citations
FWCI
47.77
Percentile
100%
References
37
Citations per year

Authors

3

Topics & keywords

Keywords
  • Receptivity
  • Psychology
  • Literacy
  • Computer science
  • Artificial intelligence
  • Medicine
  • Internal medicine
  • Pedagogy
UN Sustainable Development Goals
  • Quality Education
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