The Role of Perceived Gamification Affordance in Customer Engagement: An Empirical Study on the Hospitality Industry in KSA
TATawfeeq AlanaziMTMuhammad Turki AlshuridehAAAnber Abraheem Shlash MohammadNANajah Al-shanablehMIMohammad Izzat Alhalalmeh
University of Tabuk · University of Jordan · +7 more institutions
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Abstract
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Citation impact
57
total citations
- FWCI
- 185.46
- Percentile
- 100%
- References
- 63
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Authors
10Topics & keywords
Topics
Keywords
- Affordance
- Hospitality
- Hospitality industry
- Empirical research
- Marketing
- Customer engagement
- Psychology
- Business
UN Sustainable Development Goals
- Decent work and economic growth
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