reviewHealthcareJan 27, 2025GOLD OA

Understanding Psychosocial Barriers to Healthcare Technology Adoption: A Review of TAM Technology Acceptance Model and Unified Theory of Acceptance and Use of Technology and UTAUT Frameworks

Multimedia University

PubMed
Indexed incrossrefpubmed

Abstract

Background

Leveraging healthcare technology improves human development and well-being. However, adoption is frequently delayed by behavioural and psychological barriers, such as perceived usefulness, trust, and organisational readiness. This review examines the suitability of the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Technology Acceptance Model (TAM) frameworks in healthcare settings, focusing on behavioural, educational, and psychological factors that influence technology adoption.

Methods

A total of 20 peer-reviewed articles from 2019 to 2024 were examined.

Citation impact

137
total citations
FWCI
446.97
Percentile
100%
References
45
Citations per year

Authors

3

Topics & keywords

Keywords
  • Unified theory of acceptance and use of technology
  • Technology acceptance model
  • Psychological intervention
  • Knowledge management
  • Context (archaeology)
  • Psychosocial
  • Health care
  • Psychology
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