articlePLOS mental health.Feb 12, 2025DIAMOND OA

When ELIZA meets therapists: A Turing test for the heart and mind

Mental Health America · University of California San Diego · +12 more institutions

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Abstract

"Can machines be therapists?" is a question receiving increased attention given the relative ease of working with generative artificial intelligence. Although recent (and decades-old) research has found that humans struggle to tell the difference between responses from machines and humans, recent findings suggest that artificial intelligence can write empathically and the generated content is rated highly by therapists and outperforms professionals. It is uncertain whether, in a preregistered competition where therapists and ChatGPT respond to therapeutic vignettes about couple therapy, a) a panel of participants can tell which responses are ChatGPT-generated and which are written by therapists (N = 13), b)…

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52
total citations
FWCI
95.97
Percentile
100%
References
43
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Authors

18

Topics & keywords

Keywords
  • Test (biology)
  • Turing test
  • Turing
  • Psychology
  • Psychoanalysis
  • Computer science
  • Artificial intelligence
  • Programming language
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