A SEM–ANN analysis to examine impact of artificial intelligence technologies on sustainable performance of SMEs
Shah Abdul Latif University · Dar Al Uloom University · +4 more institutions
Abstract
This study investigates the impact of Artificial Intelligence (AI) adoption on the sustainable performance of small and medium-sized enterprises (SMEs). Employing a hybrid quantitative approach, this research combines Partial Least Squares Structural Equation Modeling (PLS-SEM) and Artificial Neural Networks (ANN) to examine the influence of various organizational, technological, and external factors on AI adoption. Key factors considered include top management support, employee capability, customer pressure, complexity, vendor support, and relative advantage. Data collected from 305 SMEs across multiple sectors were analyzed. The results reveal that all the proposed factors significantly and positively affect…
Citation impact
- FWCI
- 196.91
- Percentile
- 100%
- References
- 179
Authors
6Topics & keywords
- Computer science
- Artificial intelligence
- Business