The use of artificial intelligence in psychotherapy: development of intelligent therapeutic systems

The increasing demand for psychotherapy and limited access to specialists underscore the potential of artificial intelligence (AI) in mental health care. This study evaluates the effectiveness of the AI-powered Friend chatbot in providing psychological support during crisis situations, compared to traditional psychotherapy.

A randomized controlled trial was conducted with 104 women diagnosed with anxiety disorders in active war zones. Participants were randomly assigned to two groups: the experimental group used the Friend chatbot for daily support, while the control group received 60-minute psychotherapy sessions three times a week. Anxiety levels were assessed using the Hamilton Anxiety Rating Scale and Beck Anxiety Inventory. T-tests were used to analyze the results.