Human-AI agency in the age of generative AI

The rapid emergence of generative artificial intelligence (GenAI) is profoundly transforming the nature of work and organizations, challenging prevalent views of AI as primarily enabling prediction and optimization. This paper argues that GenAI represents a qualitative shift that necessitates a fundamental reassessment of AI's role in management and organizations. By identifying and analyzing four critical dimensions (i) GenAI's broad applicability as a general-purpose technology; (ii) its ability to catalyze exploratory and combinatorial innovation; (iii) its capacity to enhance cognitive diversity and decision-making; and (iv) its democratizing effect on AI adoption and value creation the paper highlights…

• FE
  Familjen Erling-Perssons Stiftelse
• JW
  Jan Wallanders och Tom Hedelius Stiftelse samt Tore Browaldhs Stiftelse

  Award: W20-0036
• MO
  Marcus och Amalia Wallenbergs minnesfond

  Awards: 2021.0133, 2021.0074