AI integration in financial services: a systematic review of trends and regulatory challenges

St Petersburg University · Military Geographical Institute · +3 more institutions

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Abstract

The integration of Artificial Intelligence (AI) into financial services represents a developmental shift in the industry, presenting unprecedented opportunities and challenges. This scientometric review examines the evolution of AI in finance from 1989 to 2024, analyzing its pivotal applications in credit scoring, fraud detection, digital insurance, robo-advisory services, and financial inclusion. The analysis reveals significant trends, particularly the growing adoption of machine learning, natural language processing, and blockchain technologies in reshaping financial operations and decision-making processes. The review addresses critical regulatory and ethical challenges, emphasizing the imperative for…

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