articleJournal of Computer Information SystemsApr 24, 2025GREEN OA

AI Agents and Agentic Systems: A Multi-Expert Analysis

Edith Cowan University · King Fahd University of Petroleum and Minerals · +12 more institutions

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Abstract

The emergence of AI agents and agentic systems represents a significant milestone in artificial intelligence, enabling autonomous systems to operate, learn, and collaborate in complex environments with minimal human intervention. This paper, drawing on multi-expert perspectives, examines the potential of AI agents and agentic systems to reshape industries by decentralizing decision-making, redefining organizational structures, and enhancing cross-functional collaboration. Specific applications include healthcare systems capable of creating adaptive treatment plans, supply chain agents that predict and address disruptions in real-time, and business process automation that reallocates tasks from humans to AI,…

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