The leadership challenge: how to make extraordinary things happen in organizations

Introduction: Making Extraordinary Things Happen in Organizations 1 1 When Leaders Are at Their Best 9 The Five Practices of Exemplary Leadership Leadership Is a Relationship Putting It All Together: Credibility Is the Foundation PRACTICE 1 MODEL THE WAY 41 2 Clarify Values 43 Find Your Voice Affirm Shared Values 3 Set the Example 71 Live the Shared Values Teach Others to Model the Values PRACTICE 2 INSPIRE A SHARED VISION 99 4 Envision the Future 101 Imagine the Possibilities Find a Common Purpose 5 Enlist Others 127 Appeal to Common Ideals Animate the Vision PRACTICE 3 CHALLENGE THE PROCESS 155 6 Search for Opportunities 157 Seize the Initiative Exercise Outsight 7 Experiment and Take Risks 185 Generate…