Optimizing Retail Application Performance: A Systematic Review of Monitoring Tools, Metrics, And Best Practices

The increasing popularity of digitization in retail has emphasized application performance as a critical component of customer satisfaction, business continuity, and operational efficiency. Retail applications today operate in hyper-dynamic environments, where performance can be introduced by concerns such as workload peaks, scaling cloud infrastructure performance, spikes in transactions, and real-time data processing. Poor performance erodes user experience, depletes objectives, and lowers competitive benefit. Although many surveys of cloud or performance monitoring exist, they do not incorporate retail contexts that emphasize customer facing KPIs, seasonal demand variability, and other omnichannel…