articleElectronic MarketsJan 2, 2026HYBRID OA

Agentic information systems

FHFlorian HolldackLBLeonardo BanhGSGero Strobel

University of Duisburg-Essen

Indexed incrossref

Abstract

Abstract Recent advancements in artificial intelligence (AI) have catalyzed the emergence of agentic information systems (IS), which exhibit autonomous behavior and advanced cognitive capabilities. Unlike traditional IS, which functioned primarily as reactive tools supporting humans, agentic IS can make decisions independently, act in unstructured environments, and even delegate tasks to humans. This paradigm shift fundamentally transforms the human-IS relationship, questioning the long-standing assumption of human agentic primacy in IS research and practice. In this article, we provide a conceptual overview of agentic IS, delineating their defining characteristics and situating them within the broader…

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6
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FWCI
141.95
Percentile
100%
References
90
Citations per year

Authors

3

Topics & keywords

Topics
Keywords
  • Delegate
  • Delegation
  • Key (lock)
  • Cognition
  • Archetype
  • Cognitive systems
  • Information system
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