AI
AI in Service Interactions
This cluster of papers explores the impact of artificial intelligence, service robots, and chatbots on the service industry, focusing on customer experience, hospitality, marketing, voice assistants, human-robot interaction, and technology adoption.
59,609
Publications
414,426
Citations
Loading papers...
Search by keywords
Filter by Type
- Article (71,138)
- Book Chapter (12,432)
- Preprint (7,854)
- Dissertation (2,351)
- Review (1,438)
Filter by Open Access Type
- Open Access (44,176)
- Closed Access (53,781)
Filter by Authors
- Hiroshi Ishiguro (156)
- Juan Moisés de la Serna (114)
- Kerstin Dautenhahn (106)
- Timothy Bickmore (97)
- Ai Angels (86)
Filter by Topics
- AI in Service Interactions (97,957)
- Artificial Intelligence in Healthcare and Education (18,406)
- Social Robot Interaction and HRI (14,696)
- Ethics and Social Impacts of AI (12,208)
- Digital Marketing and Social Media (7,223)