articleTourism GeographiesMay 12, 2020Closed access

From high-touch to high-tech: COVID-19 drives robotics adoption

Nanjing University · Northern Arizona University

Indexed incrossref

Abstract

Global economic and social life has been severely challenged since the World Health Organization (WHO) declared the COVID-19 disease a pandemic. Travel, tourism and hospitality, in particular, has been massively impacted by the lockdowns used to maintain social distance to manage the disease. Robotics, artificial intelligence, and human-robot interactions have gained an increased presence to help manage the spread of COVID-19 in hospitals, airports, transportation systems, recreation and scenic areas, hotels, restaurants, and communities in general. Humanoid robots, autonomous vehicles, drones, and other intelligent robots are used in many different ways to reduce human contact and the potential spread of the…

Citation impact

577
total citations
FWCI
60.92
Percentile
100%
References
45
Citations per year

Authors

3

Topics & keywords

Keywords
  • Tourism
  • Hospitality
  • Recreation
  • Business
  • Pandemic
  • Drone
  • Social media
  • Coronavirus disease 2019 (COVID-19)
UN Sustainable Development Goals
  • Decent work and economic growth
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