From high-touch to high-tech: COVID-19 drives robotics adoption
Nanjing University · Northern Arizona University
Abstract
Global economic and social life has been severely challenged since the World Health Organization (WHO) declared the COVID-19 disease a pandemic. Travel, tourism and hospitality, in particular, has been massively impacted by the lockdowns used to maintain social distance to manage the disease. Robotics, artificial intelligence, and human-robot interactions have gained an increased presence to help manage the spread of COVID-19 in hospitals, airports, transportation systems, recreation and scenic areas, hotels, restaurants, and communities in general. Humanoid robots, autonomous vehicles, drones, and other intelligent robots are used in many different ways to reduce human contact and the potential spread of the…
Citation impact
- FWCI
- 60.92
- Percentile
- 100%
- References
- 45
Authors
3Topics & keywords
- Tourism
- Hospitality
- Recreation
- Business
- Pandemic
- Drone
- Social media
- Coronavirus disease 2019 (COVID-19)
- Decent work and economic growth