articleInternational Journal of Hospitality ManagementDec 4, 2020GREEN OA

Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic

SKSeongseop KimJKJungkeun KimFBFrank Badu‐BaidenMGMarilyn GirouxYCYoungjoon Choi

Hong Kong Polytechnic University · Auckland University of Technology

PubMed
Indexed incrossrefpubmed

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Topics & keywords

Topics
Keywords
  • Preference
  • Pandemic
  • Tourism
  • Coronavirus disease 2019 (COVID-19)
  • Business
  • Service (business)
  • Salient
  • Service robot
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