My AI Friend: How Users of a Social Chatbot Understand Their Human–AI Friendship

Abstract Use of conversational artificial intelligence (AI), such as humanlike social chatbots, is increasing. While a growing number of people is expected to engage in intimate relationships with social chatbots, theories and knowledge of human–AI friendship remain limited. As friendships with AI may alter our understanding of friendship itself, this study aims to explore the meaning of human–AI friendship through a developed conceptual framework. We conducted 19 in-depth interviews with people who have a human–AI friendship with the social chatbot Replika to uncover how they understand and perceive this friendship and how it compares to human friendship. Our results indicate that while human–AI friendship…

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  Norges Forskningsråd

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