articleTourism ManagementMay 4, 2022Closed access

Service robots: Applying social exchange theory to better understand human–robot interactions

HKHyunsu KimKKKevin Kam Fung SoJWJochen Wirtz

California State University, Fullerton · Oklahoma State University · +1 more institution

Indexed incrossref

Abstract

No abstract available for this paper.

Citation impact

287
total citations
FWCI
32.32
Percentile
100%
References
97
Citations per year

Authors

3

Topics & keywords

Topics
Keywords
  • Interactivity
  • Social exchange theory
  • Psychology
  • Social robot
  • Human–robot interaction
  • Social psychology
  • Context (archaeology)
  • Social relation
UN Sustainable Development Goals
  • Decent work and economic growth
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