A Review of AI-Driven Conversational Chatbots Implementation Methodologies and Challenges (1999–2022)

A conversational chatbot or dialogue system is a computer program designed to simulate conversation with human users, especially over the Internet. These chatbots can be integrated into messaging apps, mobile apps, or websites, and are designed to engage in natural language conversations with users. There are also many applications in which chatbots are used for educational support to improve students’ performance during the learning cycle. The recent success of ChatGPT also encourages researchers to explore more possibilities in the field of chatbot applications. One of the main benefits of conversational chatbots is their ability to provide an instant and automated response, which can be leveraged in many…

• NS
  National Science and Technology Council

  Awards: 111-2410-H-008 -010 -MY3, 109-2511-H-008 -007 -MY3