articleInternational Journal of Information ManagementMar 11, 2023HYBRID OA

Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

Symbiosis International University · Swansea University · +47 more institutions

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Abstract

Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impacts for organisations, society, and individuals. Offering multi-disciplinary insight into some of these, this article brings together 43 contributions from experts in fields such as computer science, marketing, information systems, education, policy, hospitality and tourism, management, publishing, and nursing. The contributors acknowledge ChatGPT’s capabilities to…

Citation impact

3,577
total citations
FWCI
129.32
Percentile
100%
References
265
Citations per year

Authors

73

Topics & keywords

Keywords
  • Transformative learning
  • Generative grammar
  • Knowledge management
  • Hospitality
  • Engineering ethics
  • Sociology
  • Tourism
  • Public relations
UN Sustainable Development Goals
  • Decent work and economic growth
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