A framework for AI-powered service innovation capability: Review and agenda for future research
University of Wollongong · University of Technology Sydney · +2 more institutions
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Citation impact
235
total citations
- FWCI
- 103.31
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- 100%
- References
- 223
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7Topics & keywords
Topics
Keywords
- Service-orientation
- Extant taxon
- Service (business)
- Knowledge management
- Dynamic capabilities
- Competitive advantage
- Market orientation
- Business
UN Sustainable Development Goals
- Industry, innovation and infrastructure
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