articleInnovation in Language Learning and TeachingJul 26, 2023Closed access

Measuring EFL learners’ use of ChatGPT in informal digital learning of English based on the technology acceptance model

Chinese University of Hong Kong · City University of Hong Kong

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Abstract

Purpose This study aims to generate empirical insights into the extent to which ChatGPT, a highly capable AI chatbot building on OpenAI's GPT family, is perceived and leveraged by EFL learners beyond the classroom.Design/Methodology This quantitative cross-sectional investigation draws upon the technology acceptance model (TAM) as developed by (Davis, F. D. 1989. “Perceived Usefulness, Perceived Ease of use, and User Acceptance of Information Technology.” Management Information System Quarterly 13 (3): 983–1003) to conceptualize EFL learners’ attitudes, intentions, and actual behaviors of using ChatGPT in their informal digital learning of English. A total of 405 EFL learners answered the revised TAM…

Citation impact

437
total citations
FWCI
232.05
Percentile
100%
References
38
Citations per year

Authors

2

Topics & keywords

Keywords
  • Technology acceptance model
  • Psychology
  • Chatbot
  • Usability
  • Originality
  • Structural equation modeling
  • Empirical research
  • Value (mathematics)
UN Sustainable Development Goals
  • Quality Education
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