Perceptions and usage of AI chatbots among students in higher education across genders, academic levels and fields of study

Chalmers University of Technology

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Abstract

AI chatbots have ignited discussions and controversies about their impact on teaching and learning practices in higher education. This study explores students’ adoption and perceptions of ChatGPT and other AI chatbots in higher education. Based on survey data from a large sample (n=5,894) across Swedish universities, the study employs descriptive statistical methods to analyze usage, attitudes, and concerns, and inferential statistics to identify relations between attitudes and usage and background variables (gender, academic level, and field of study). The results reveal broad awareness and use of ChatGPT among students, but not of other AI chatbots. More than half of the students expressed positive attitudes…

Citation impact

232
total citations
FWCI
72.71
Percentile
100%
References
61
Citations per year

Authors

3

Topics & keywords

Keywords
  • Psychology
  • Perception
  • Mathematics education
UN Sustainable Development Goals
  • Quality Education
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