Student Perceptions of Generative Artificial Intelligence: Investigating Utilization, Benefits, and Challenges in Higher Education

This research explores the use of Generative Artificial Intelligence (GenAI) tools among higher education students in Saudi Arabia, aiming to understand their current perceptions of these technologies. This study utilizes the Technology Acceptance Model (TAM) and the theory of Task-Technology Fit (TTF) to examine students’ utilization, perceived benefits, and challenges associated with these tools. A cross-sectional survey was conducted, yielding 859 responses. The findings indicate that 78.7% of students frequently use GenAI tools, while 21.3% do not, often due to a lack of knowledge or interest. ChatGPT emerged as the most widely used GenAI tool, utilized by 86.2% of respondents, followed by other tools like…