Artificial intelligence adoption dynamics and knowledge in SMEs and large firms: A systematic review and bibliometric analysis

Artificial intelligence (AI) has quickly emerged as a top technological priority for companies in various sectors, radically altering business operations. However, the existing literature reveals a fragmented and inconsistent understanding of AI adoption dynamics between small and medium enterprises (SMEs) and larger, well-established firms. This dichotomy of the existing research raises important questions about whether the AI tools and application modalities used by these companies are inherently similar or if significant differences exist in their implementation and outcomes due to varying organizational sizes. This study evaluates whether small and large firms’ efforts toward implementing AI differ…